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Tameside One brings customer services under one roof

TAMESIDE One will be the first building of its kind to offer a host of customer service facilities under one roof when it opens on Monday. (March 4)

Residents will have access to a state-of-the-art library, Tameside Council’s Customer Services and Welfare Rights, Citizens Advice, Cash Box Credit Union and Jobcentre Plus.

The new Joint Public Service Centre lets residents visit all of these in one building, rather than travelling to different locations.

Based on Market Place, Ashton-under-Lyne, on the former site of Tameside Council’s administration building, it will provide residents with more cost effective and customer friendly facilities.

Tameside One is also home to Tameside College’s 7,000 m2 Advanced Skills Centre, which will now open in March following an extensive fit out of the facilities. The campus will provide students with a state-of-the-art learning environment that features a 60 seat fine dining restaurant and hair and beauty salon that will be open to the public. And Wilko’s new retail space will open at Tameside One later in the year.

Part of the Vision Tameside project, it will bring hundreds of new staff and students to Ashton town centre, boosting the town centre economy.

Vision Tameside is one of the first public sector projects of its scale affected by the liquidation of Carillion to come to completion, with similar projects across the country either on hold or reporting delays of up to two years.

Robertson Construction Group Limited, one of the largest independently owned construction companies in the UK, replaced Carillion as main contractor. The agreement secured work for local building firms and ensured all apprentices working on the development are able to complete their apprenticeships.

Replacing the ageing Council offices, which were too large, no longer fit for purpose and too expensive to run, with a smaller building incorporating the latest energy-saving technology and shared with partners, will also save taxpayers money.

Tameside Council Executive Leader Councillor Brenda Warrington said: “Our residents will be able to access a host of services under one roof and make use of a brand new library, all inside this fantastic new building. And college students will soon be able to use the state-of-the-art facilities in the new Tameside College building, giving them the best possible educational facilities.”

Now that construction has finished, work has begun on completing the public realm surrounding the building, which will connect Ashton Market Square, Tameside One and the transport hub, and to bring forward plans for the refurbishment of Ashton Town Hall. The transport hub is expected to open in spring 2020, providing an attractive gateway and making it much easier to change between modes of transport, like trams and buses.